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How to get a more accurate transcript?
You do not require sophisticated recording equipments, even your phone can potentially record great audio files. Having said that, equipment does matter, especially when recording in conditions that have background noise, The following tips help generate the best audio/video file, which in turn will generate texts of superior quality. Avoid heavy background noise As far as possible, try indoor or in-studio recording as noise editing is quite an arduous task. If recording outdoors, use a “d
How does it work?
Happy Scribe is an online software that speed-up the transcription process by using Automatic Speech Recognition engines. The applications of our technology can be very diverse from transcribing a journalistic interview to captioning some online content, Happy Scribe is the perfect tool to leverage the power of transcription. Once you have successfully created your account and confirmed your email address, you'll be redirected to your dashboard. From this page you can manage your fil
How long do you keep my data?
All the data submitted to Happy Scribe is saved with no time limitation. You can access your transcript without any time limitation. Note that you keep full control on your data! You can delete both, the text and the audio straight from your personal dashboard. If you'd like to learn more on how we secure your data, you can look at our Secuity Guidelines: https://www.happyscribe.co/security
What file formats are accepted?
Happy Scribe accepts a wide range of audio and video files. The following table lists all the video and audio files that Happy Scribe supports. The full list of accepted formats can be found at : https://www.happyscribe.co/audio-to-text-formats
How do we secure your data?
We're committed to securing your data and provide multiple layers of protection. Our service the following security procedures: Data Encryption: We encrypt all data that goes between you and Happy Scribe using field-standard TLS (Transport Layer Security). Secure Access: You can only access the transcripts from your personal account. No one else can access them without your express consent. Network Protection: We have multiple layers of security including firewalls, intrusion protecti
What is the turnaround?
What is the turnaround ? It usually takes 1/2 of the audio length. For example if your file is 30 minutes long, we will transcribe it within 15 minutes. It can be a bit longer if it's a video file.
How to delete a transcript?
On your personal dashboard, find the transcript that you want to delete and click on the bin (on the right side of the screen).
How do I delete my account?
Sign-in to your account On the top right of the screen, click on "My Account" and select "Settings" Click on "Delete My Account" at the very bottom of the page and confirm.
How can I cut/trim my file?
You may want to trim your file before uploading it for different reasons: You only want to transcribe a part of your recording A part of the recording has is just blank etc ... To do so, you can use the following services: Online: AudioTrimmer On your desktop: Quicktime VLC
I did not receive the confirmation link!
I did not receive the confirmation link ! First, check your spam folder. If it's still not there, no worries, everything is under control! Just send us an email at firstname.lastname@example.org and we will manually confirm it for you :)
I can't open my transcript
I can't open my transcript Our interactive editor does not work with some outdated versions of Internet Explorer. To get the best experience we reccomend you to use one of the following web browsers: Chrome Firefox Safari
Which languages are supported?
Happy Scribe supports over 119 languages and accents. You can find the full list of supported languages at: https://www.happyscribe.co/languages If you need another language, don't hesitate to get in touch with us.
How to upload a file?
The uploading process is pretty straight forward. To upload a audio or a video file, you just have to click on Upload a new file and follow this process: To select your file, click on "Click to select an audio or video file". Happy Scribe accepts most audio and video formats, you can find the full list on page X. Then, you have to select the language in which the file has been recorded from the drop list. Note that Happy Scribe accepts more than 119 languages and accents.
How to cancel my plan?
Login to your account Click on My Account and Settings Scroll a bit and click on Unsubscribe If you want to delete your account, How do I delete my account ? 🚫
Why my file is locked?
As part of your free trial on Happy Scribe you get 30 minutes for free. When your file is being locked, it means that you do not have enough minutes to get it transcribed. In that case, you have to options. Unlock your account by selecting one of the plan. Trim your file to 30 minutes so you can try our service before selecting a plan. We've listed some tool to help you trim your file: How can I cut/trim my file ? Don't hesitate to ge
Is it possible to transcribe a file that has multiple languages in it?
From time to time you may record an interview where the interviewer and the interviewee are speaking different languages. Unfortunatly in that case, Happy Scribe is only able to transcribe one language at a time.
Do you do verbatim transcript?
Unfortunatly, we do not provide verbatim transcript. However, you will be able to add the verbatim after on our interactive editor.
How to upload a file from Google Drive?
If you have your file stored on Google Drive you can connect Happy Scribe to your Google account to retrieve the files that you want to get transcribed. To start, click on Bulk Upload, a little popup will open. Click on Google Drive on the left side. Then, click on Connect Google Drive, you will be redirected to Google website where you'll have to sign-in. Once you have connected your Drive, go back to Happy Scribe and select the files that you want to upload.
How to upload a file from Dropbox?
If you have your file stored on Dropbox you can connect Happy Scribe to your Dropbox account to retrieve the files that you want to get transcribed. To start, click on Bulk Upload, a little popup will open. Click on Dropbox on the left side. Then, click on Connect Dropbox, you will be redirected to Dropbox website where you'll have to sign-in. Once you have connected your Dropbox, go back to Happy Scribe and select the files that you want to upload.
I uploaded twice the same file (Duplicates)
We have rule on our backend to avoid charging twice for the same file. Thus, you won't be charged for uploading a file twice on Happy Scribe. If you think that you were charged twice, get in touch at email@example.com