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How to get started with Happy Scribe.
How to get a more accurate transcript ? 🤔
How to get a more accurate transcript ? You do not require sophisticated recording equipments, even your phone can potentially record great audio files. Having said that, equipment does matter, especially when recording in conditions that have background noise, The following tips help generate the best audio/video file, which in turn will generate texts of superior quality. Avoid heavy background noise As far as possible, try indoor or in-studio recording as noise editing is quite an a
How does it work ? 🤔
How does it work ? 🤔 First time user 👼 Go to the upload page (https://www.happyscribe.co/upload) Upload an audio or video file and select the language in which the interview was recorded (Make sure that you also select the right accent) You'll receive an email to confirm your account (send an email at firstname.lastname@example.org if you don't) Once your account is confirmed you'll be able to sign-in ( https://www.happyscribe.co/users/sign_in) After a few minutes your transcript will
How long do you keep my data ? 🤯
How long do you keep my data ? 🤯 All the data submitted to Happy Scribe is saved with no time limitation. You can access them when you want, where you want :) Note that you keep full control on your data! You can delete both, the text and the audio straight from your personal dashboard. || How to delete audio If this is not clear enough, you can contact us at email@example.com
How do we secure your data ? 🔐
How do we secure your data ? We're committed to securing your data and provide multiple layers of protection. Our service the following security procedures: Data Encryption: We encrypt all data that goes between you and Happy Scribe using field-standard TLS (Transport Layer Security). Secure Access: You can only access the transcripts from your personal account. No one else can access them without your express consent. Network Protection: We have multiple layers of security includ
What file types are accepted ? 📬
What are the different file formats accepted ? Basically, we accept any kind of audio/video files. (MP3, MP4, WMV, AIF, M4A, MOV, AVI, VOB, AMR, WMA, OGG, WAV and many more) If you have a file in a format other than those listed here, please contact us at firstname.lastname@example.org | It's better to upload files in their original format, converting them in another format might deteriorate the quality of the audio. ||| email us if you have any question : email@example.com
How to delete a transcript? 🔴
How to delete a transcript ? Once you're signed in, find the transcript that you want to delete and click on the cross (on the right). || Note that when you delete a transcript all the data is removed from our servers and that we cannot restore it.
What is the turnaround ? ⏳
What is the turnaround ? It usually takes 1/2 of the audio length. For example if your file is 30 minutes long, we will transcribe it within 15 minutes. It can be a bit longer if it's a video file. || If you need more details, email us at firstname.lastname@example.org
How do I delete my account ? 🚫
How do I delete my account ? Sign-in to your account On the top right of the screen, click on "My account" and select "Settings" Click on "Delete My Account"
I did not receive the confirmation link ! 😿
I did not receive the confirmation link ! First, check your spam folder. If it's still not there, do not worry everything is under control. Just send us an email at email@example.com and we will manually confirm it for you :)
Why do I have to give my payment details for the free trial ?
To benefit from the free trial, it is necessary to enter your payment details. Nonetheless, you won’t be charged if your file is under 30 minutes. If your file is longer than 30 minutes, you’ll be charged for the remaining minutes. ||| Note that if you are not happy with our service, you’ll be able to delete your account and the payment details associated.
I can't open my transcript 🚨
I can't open my transcript Our interactive editor does not work with some outdated versions of Internet Explorer. To get the best experience we reccomend you to use one of the following web browsers: Chrome | 🔗 Download Firefox | 🔗 Download Safari | 🔗 Download
How can I cut/trim my file ? ✂️
You may want to trim your file before uploading it for different reasons: You only want to transcribe a part of your recording A part of the recording has is just blank etc ... To do so, you can use the following services: Online: AudioTrimmer | Instructions ☞ On your desktop: Quicktime | Instructions ☞ VLC | Instructions ☞(http://techiesstuff.net/2014/03/cut-mp3-songs-using-v