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Billing & Pricing
How does our pricing work?
How to get the student pricing?
Students are entitled to a on Happy Scribe! We are currently updating our student discount workflow. In the meantime, here's how you get the discount : Create an account on Happy Scribe Purchase your minutes Send an email to Shane at email@example.com with a photo of your student ID Once Shane has received your email, he will send you an email advising you of the 25% discount which he has applied t
How much does it cost?
We have made our pricing simple, straightforward and easy to use. Depending on the number of hours you need, you just move the slider to the right until you have the correct amount. If you purchase 25 hours or more you are entitled to a 9% discount and after 50hours you get a 20% discount. The amount of hours you purchase refers to how many minutes of audio you can upload. So, for examp
Are there refunds?
Sorry, there are no refunds. We provide free credits to new users so you can test your file and see if our system works for you. While our system uses advanced AI, it does not work well for all situations.
Can I pay via PayPal?
Unfortunately, we only accept credit and debit cards. All the payments are made by a third party software, Stripe that is PCI compliant. If you want to purchase a large amount of minutes get in touch with our sales team at firstname.lastname@example.org
How much audio can I upload for 1 hour of transcription?
Our users sometimes ask if purchasing one hour of transcription entitles you to upload the equivalent of one hour of audio? The answer is ! For example, if you purchase 1 hour of transcription and then upload a 15min audio, you will have 45mins of transcription left. The amount of time you spend on the site, using the Interactive Editor, does not have any affect on the amount o
What is the price?
We have made our pricing simple. Depending on the number of hours you need, move the slider to the right until you have the correct amount. If you purchase 25 hours or more you are entitled to a 9% discount and after 50hours you get a 20% discount. The amount of hours you purchase refers to how many minutes of audio you can upload. So, for example if you purchase 1hour of transcription a
How do I unsubscribe from my Monthly Subscription?
Before we streamlined our pricing into our new model, we offered a Monthly Subscription model. For those of you who are on this model and wish to unsubscribe, it's very simple. Here's how : From your dashboard, click on 'My Account' and then 'Settings'. Then click on 'Plan Settings' and the 'Unsubscribe' but
How to view my invoices?
Every time you make a purchase on Happy Scribe, we instantly create an invoice for you. This invoice is viewable on your account where you can also download or save it for your records. To view your invoices, log in to your account and follow these steps. Click on 'My Account' then click on 'Settings' : Then click on 'Billing History' and 'View Invoices' : !(https://storage.c