Q: How does it work?

${youtube}<a href="DW7TbqpglxM">How Happy Scribe works</a> _Happy Scribe is an online software that speeds-up the transcription process by using Automatic Speech Recognition engines. The application of our technology can range from transcribing a journalistic interview to captioning online content and Happy Scribe is the perfect tool to leverage the power of transcription. _ Once you have successfully <code>created your account</code> and <code>confirmed your email address</code>, you'll be redirected to your dashboard. From this page you can manage your file and your teams. To upload a new file you have to click on the <code>Upload a new file</code> button. A popup window will open, you will be asked to select the file(s) that you want to transcribe and the language in which you want it to be transcribed. Once you are done, just hit the <code>Proceed</code> button and we'll start to transcribe it. Your status of your file will be set to <code>Working</code>. After a few minutes (usually ½ of the file length) you will receive an email to notify you that your transcript is ready. On your dashboard, when you see that the status of your file is <code>Done</code> that means that you can open it. You will then be redirected to our online Editor that was developed to make it easier for you to proofread the transcription. The Editor synchronises the text with the audio for a seamless editing process. Once you are done proofreading your file, you can export or share your transcript privately or publicly. Happy Scribe also offers the ability

Question 1

How to get the student pricing?

Accepted Answer

Students are entitled to a ${color}[#2021cc](25% discount) on Happy Scribe!

We are currently updating our student discount workflow. In the meantime, here's how you get the discount :

1. Create an account on Happy Scribe
2. Purchase your hours need here : happyscribe.co/checkout
3. Finally fill out our student discount form with a photo of your student ID. The form can be found here : www.happyscribe.co/student

Once Shane has received your email, he will send you an email advising you of the 25% refund back onto your bank account. You're good to go :)

Question 2

How to get a more accurate transcript?

Accepted Answer

You do not require sophisticated recording equipment, even your phone can record great audio files. Having said that, equipment does matter, especially when recording in conditions that have background noise. The following tips help generate the best audio/video file, which in turn will generate texts of superior quality.

Avoid heavy background noise

As far as possible, try indoor or in-studio recording as noise editing is quite an arduous task. If recording outdoors, use a “dead cat,” “wind muff,” or windshield, these fluffy microphone covers minimize, if not completely eliminate wind noise

Keep the microphone close from the speaker

The closer the microphone is to the speaker, the better. Enunciating the words well will ensure better sound fidelity.

Uniformity in speech

Being the sensitive devices they are, microphones can not pick sound distortions correctly. Therefore, try to maintain balance and uniformity while speaking.

Avoid Skype and phone interviews

As they typically have a very low recording quality, due to the compression used in these services.

Avoid heavy accents

Our models are trained in a lot of data, but heavy accents are one of the most difficult things to transcribe!

Question 3

How does it work?

Accepted Answer

${youtube}How Happy Scribe works

_Happy Scribe is an online software that speeds-up the transcription process by using Automatic Speech Recognition engines. The application of our technology can range from transcribing a journalistic interview to captioning online content and Happy Scribe is the perfect tool to leverage the power of transcription. _

Once you have successfully created your account and confirmed your email address, you'll be redirected to your dashboard. From this page you can manage your file and your teams.

To upload a new file you have to click on the Upload a new file button. A popup window will open, you will be asked to select the file(s) that you want to transcribe and the language in which you want it to be transcribed. Once you are done, just hit the Proceed button and we'll start to transcribe it. Your status of your file will be set to Working.

After a few minutes (usually ½ of the file length) you will receive an email to notify you that your transcript is ready. On your dashboard, when you see that the status of your file is Done that means that you can open it.

You will then be redirected to our online Editor that was developed to make it easier for you to proofread the transcription. The Editor synchronises the text with the audio for a seamless editing process.

Once you are done proofreading your file, you can export or share your transcript privately or publicly. Happy Scribe also offers the ability

Question 4

What file formats are accepted?

Accepted Answer

Happy Scribe accepts a wide range of audio and video files. Take a look at this table which lists all the video and audio files that Happy Scribe supports.

The full list of accepted formats can be found at : https://www.happyscribe.co/audio-to-text-formats

|| If you need another format, email us at hi@happyscribe.co with a sample file and if we can we'll add it to the list within 48 hours.

Question 5

How long do you keep my data?

Accepted Answer

_All the data submitted to Happy Scribe is saved with no time limitation. You can access your transcript without any time limitation. _

Note that you keep full control on your data! You can delete both the text and the audio directly from your personal dashboard. If you'd like to learn more on how we secure your data, you can look at our Secuity Guidelines: https://www.happyscribe.co/security

| For further enquiries, you can contact us at help@happyscribe.co

Question 6

How much does it cost?

Accepted Answer

We have made our pricing simple, straightforward and easy to use.

Depending on the number of hours you need, you just move the slider to the right until you have the correct amount.

If you purchase 25 hours or more you are entitled to a 9% discount and after 50hours you get a 20% discount.

The amount of hours you purchase refers to how many minutes of audio you can upload. So, for example if you purchase 1hour of transcription and then upload a 15mins file, you will have 45mins of transcription remaining.

Remember there is not expiry date on your minutes so you can use them when and how you want!

Additionally, we offer Happy Scribe for Business so please send us an email at sales@happyscribe.co if this is something you would like to discuss.

Find the slider here : https://www.happyscribe.co/pricing

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